A TEAM FOCUSED ON
TRANSFORMING MENTORING CONVERSATIONS
A TEAM FOCUSED ON
TRANSFORMING MENTORING CONVERSATIONS
MentorKey is on a mission to transform mentoring, and unlock human potential and purpose at scale. At its core is a technology developed from the deep analysis of over 5,000 successful mentorship relationships and decades of human resource learning.
Standing behind this technology is a team of people who are passionate about the very human impact of transformative mentoring experiences. We understand that for many people the word “mentor” elicits mixed emotions. On the one hand, there is a belief in the potential of mentoring. On the other is expectations missed and a poor experience. Technology is the facilitator, but the team at MentorKey set out to help deliver the very human “a-ha” moments that come from great mentoring.
Our team was driven to find better ways to unlock human potential and purpose, in a repeatable way across the entire organisation.
That is MentorKey’s catalyst –and it inspires our work to realise mentoring’s true potential for everyone.
OUR EXPERIENCE
For more than 15 years our leadership team has been delivering world-class mentoring, sponsorship and coaching programs. We started at Serendis, and from that experience, we realised that there was a way to bring technology innovation in to support better human interactions.
We know that 85% of employees consider mentoring to be a factor in where they work. Too often we’ve seen noble attempts at mentoring fall short. So far, no one has cracked why this happens. Until now.
Our work has involved learning from thousands of participants across many industries. They have taught us how to navigate the pitfalls and create programs that support transformative mentoring experiences – not only as a one-off success story, but as something repeatable across the entire organisation.
From that knowledge, MentorKey was born.
OUR
EXPERIENCE
For more than 15 years our leadership team has been delivering world-class mentoring, sponsorship and coaching programs. We started at Serendis, and from that experience, we realised that there was a way to bring technology innovation in to support better human interactions.
We know that 85% of employees consider mentoring to be a factor in where they work. Too often we’ve seen noble attempts at mentoring fall short. So far, no one has cracked why this happens. Until now.
Our work has involved learning from thousands of participants across many industries. They have taught us how to navigate the pitfalls and create programs that support transformative mentoring experiences – not only as a one-off success story, but as something repeatable across the entire organisation.
From that knowledge, MentorKey was born.
THE MENTORKEY
TIMELINE
2005
Serendis Leadership is founded in Sydney
2010
Serendis launches its first industry-wide mentoring program for the Banking & Finance Sector (a program run annually since, with more than 100 participants each year across Australia and NZ)
2015
Serendis continues to develop new mentoring programs in various different sectors and manages up to 1,000 participants annually across all its programs
2019
Drawing on 15 years of expertise and understanding of Australian HR needs, MentorKey is founded as a new organisation and technology platform by Serendis Leadership
2023
MentorKey begins participating in thought leadership industry discussions and events, exhibiting at the HR + L&D Innovation & Tech Fest, Future Of Work, and sponsoring the HR Tech Summit
MentorKey wins Social Impact category at the Australian Technologies Competition.
THE MENTORKEY
TIMELINE
2005
Serendis Leadership is founded in Sydney
2010
Serendis launches its first industry-wide mentoring program for the Banking & Finance Sector (a program run annually since, with more than 100 participants each year across Australia and NZ)
2015
Serendis continues to develop new mentoring programs in various different sectors and manages up to 1,000 participants annually across all its programs
2019
Drawing on 15 years of expertise and understanding of Australian HR needs, MentorKey is founded as a new organisation and technology platform by Serendis Leadership
2023
MentorKey begins participating in thought leadership industry discussions and events, exhibiting at the HR + L&D Innovation & Tech Fest, Future Of Work, and sponsoring the HR Tech Summit
MentorKey wins Social Impact category at the Australian Technologies Competition.
MEET THE
LEADERSHIP TEAM
Maud Lindley
Founder - CEO
Lauren Einfeld
Head of Customer Success
Kezia Nugraha
Head of Product
James Joffe
Head of Development
Malcolm Thompson
Principal Consultant
THE KEYS TO SUCCESS
An impactful mentoring conversation takes place when the mentee experiences a moment of clarity and insight. This a-ha moment only happens when they join the dots on their own. The epiphany in their brain creates enough energy to prompt them to take action and move outside their comfort zone.
But these a-ha moments don’t just happen by listening to their mentor’s experience. Asking the right question, at the right time is a skill that mentors develop to create insights for their mentees.
‘How-to” guides or manuals on mentoring best practices don’t enhance mentors’ ability to catalyse these impactful conversations . Each individual is different and these insights will come from a different place for each of them.
MentorKey’s unique approach and content guides mentors and mentees through the right preparation for hundreds of different scenarios. MentorKey adapts to each individual’s needs and prompts them with what they need at the right time for them to have the greatest possible mentoring experiences.
THE
KEYS TO SUCCESS
An impactful mentoring conversation takes place when the mentee experiences a moment of clarity and insight. This a-ha moment only happens when they join the dots on their own. The epiphany in their brain creates enough energy to prompt them to take action and move outside their comfort zone.
But these a-ha moments don’t just happen by listening to their mentor’s experience. Asking the right question, at the right time is a skill that mentors develop to create insights for their mentees.
‘How-to” guides or manuals on mentoring best practices don’t enhance mentors’ ability to catalyse these impactful conversations . Each individual is different and these insights will come from a different place for each of them.
MentorKey’s unique approach and content guides mentors and mentees through the right preparation for hundreds of different scenarios. MentorKey adapts to each individual’s needs and prompts them with what they need at the right time for them to have the greatest possible mentoring experiences.